Abstract

Trust is crucial among the factors that play important roles in establishing fair, responsible, and sustainable economies. However, trust belongs to that domain of complex phenomena known as non-linear dynamic systems. Its research requires systemic and interdisciplinary approaches. A new approach to better understanding of trust has been introduced recently with the methodology called Qualitative Assessment Dynamics (QAD), as presented in this chapter. By being anthropocentric it complements other trustfocused methods that exist in the social sciences, computer and information sciences, and multidisciplinary settings. It is based on experimental research and focuses on computer simulations to help decision makers in organizations and societies address such questions as, “How should we manage an organization or a society in order to achieve a situation where the majority of its members trust one another?” and “How more trustful is our organization than that of our competition, and why?”