Rule Developing Experimentation: A Systematic Approach to Understand & Engineer the Consumer Mind

Author(s): Alex Gofman, Howard R. Moskowitz and Tõnis Mets

DOI: 10.2174/978160805284411201010279

Helping Packages Get Noticed on the Shelf Using RDE

Pp: 279-298 (20)

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Abstract

SHS investigation development is considered from the geographical and historical viewpoint. 3 stages are described. Within Stage 1 the work was carried out in the Department of the Institute of Chemical Physics in Chernogolovka where the scientific discovery had been made. At Stage 2 the interest to SHS arose in different cities and towns of the former USSR. Within Stage 3 SHS entered the international scene. Now SHS processes and products are being studied in more than 50 countries.

Abstract

This chapter explores approaches to consumer-driven optimization of package design utilizing rule developing experimentation (RDE). The approach comprises dynamic creation and testing of a large number of design prototypes with consumers. RDE then uncovers optimal solutions, both on an aggregated, segmented (pattern-based latent mind-set segmentation) and on an individual-by-individual basis. Disciplined experimentation produces more targeted package designs, generating higher appeal to the consumers. The proposed steps describe a fast, parsimonious and actionable process, applying RDE to packages, providing in turn necessary input to designers about consumer preferences. The chapter demonstrates that systematic exploration using experimental design should be a central part of the initial, knowledgegathering phase in package design. The steps of fitting the research into the package design process are shown. These steps constitute a cost-effective and efficient way to include consumers in the early stages of package design.

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