Download PDF FlyerAbstract
The “Strategic Quality Management—Performance Measurement Model, SQM-PMM” was established to enhance the key elements of successful “Science TQM, New Quality Management Principle” proposed by the author. The validity of SQM-PMM as a measurement methodology to ensure future management results through strategic quality management was verified.
Keywords: Science TQM, strategic quality management - performance measurement model SQM-PMM, CAID, graphical modeling, canonical correlation analysis.
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