Science TQM, New Quality Management Principle: The Quality Management Strategy of Toyota

Author(s): Kakuro Amasaka

DOI: 10.2174/978160805282011201010003

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Introduction

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Abstract

SHS investigation development is considered from the geographical and historical viewpoint. 3 stages are described. Within Stage 1 the work was carried out in the Department of the Institute of Chemical Physics in Chernogolovka where the scientific discovery had been made. At Stage 2 the interest to SHS arose in different cities and towns of the former USSR. Within Stage 3 SHS entered the international scene. Now SHS processes and products are being studied in more than 50 countries.

Abstract

In this chapter, a new methodology for the next generation of quality management will be proposed by focusing on the further development of Japanese quality management (TQM). In the main discussion, a new principle of the next generation TQM - “Science TQM, new quality management principle”, will be proposed, and its effectiveness will be demonstrated. Science TQM systematically and organizationally contributes to the solution of management technology issues by capitalizing on the “Science SQC, New Quality Control Principle”.

Keywords:

Science TQM, science SQC, customer science, next generation TQM.

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