People, Preferences & Prices: Sequencing the Economic Genome of the Consumer Mind

Author(s): Eugene Galanter, Howard Moskowitz and Matthias Silcher

DOI: 10.2174/978160805249311101010056

Shopping - What’s Really Controlling Us?

Pp: 56-65 (10)

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Abstract

SHS investigation development is considered from the geographical and historical viewpoint. 3 stages are described. Within Stage 1 the work was carried out in the Department of the Institute of Chemical Physics in Chernogolovka where the scientific discovery had been made. At Stage 2 the interest to SHS arose in different cities and towns of the former USSR. Within Stage 3 SHS entered the international scene. Now SHS processes and products are being studied in more than 50 countries.

Abstract

We know there are many attributes like price, brand, appearance, quality, etc. that have an effect on the decision process of people purchasing certain products. In order to analyze what aspects of buying situation drive a person to buy the product, we asked thousands of shoppers across a variety of products what their key factors are when purchasing an item. Our results show that Homo economicus exists, but it’s not about price mainly – although price is very important. Price is extremely important for a number of items, and then almost irrelevant for a lot of other items. The significance of price was not related to either the product type or to high vs. low price items. Consumers are less price sensitive when purchasing more indulgent products. And when customers are affluent relative to the price of emotional attraction like appearance or taste becomes more important in their buying decision.

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