Abstract
Information communication and technology (ICT) is a key driver in most
industries including education. The goal of this chapter is to look at the major factors
that drive the adoption of digital tools in the education sector. Such factors include the
role of educator/professor/lecturer, context factors, governmental actions, university
factors, organizational culture and leadership, skills in information and communication
technology, obtainability of resources, involved parties, value and developments,
advances in technology, superiority of information, data science and business
intelligence, and compatibility. Teachers and mentors should push their pupils to use
ICT for research, communication, and problem-solving to boost their academic
performance and opportunities. Both the availability of tools and the quality of those
tools affect students' perspectives and intentions to engage in digital learning. ICTbased digital learning choices should be utilized by students. While some see ICT as a
way to boost classroom efficiency, teamwork, the quality of instruction, and student
outcomes, the reality is that its usage in schools has been widespread for only a short
period and that many people are either uninterested or actively opposed to it.