Author(s): Ana Carolina S. M. Campos, Suzana F. D. Daher and Adiel T. Almeida
Page: [91 - 97] Pages: 7
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Business Process Management Systems are increasingly used by organizations to define, coordinate, analyze and improve their business environment. Business Process Management Systems and Decision Support have a large commercial potential and it is a very interesting field for research and invention. In this paper, an overview of recent patents related to Business Process Management over the past seven years is given.
Keywords: Business Process Management System (BPMS), decision support, Key Performance Indicators (KPIs), process design, Business Activity Monitoring (BAM), SYSTEM ARCHITECTURE, INTEROPERABILITY, CUSTOMIZATION, Business process design, Business process modeling
